Our door lock died this morning. The latch seized-up and refused to move, leaving our door permanently locked. I pulled the assembly apart, ready to perform surgery with WD-40 and some screwdrivers, but within minutes I was forced to make the call. It was time for professionals to get involved. I MacGirlvered the door shut with a bungee cord, roll of duct tape, and a hammer, and jumped into the van.
Thankfully, the local hardware store opens early, and armed with a plastic bag of the parts displayed above plus some screws and other assorted bits and pieces, I sought a second opinion.
I had an inkling that would be the diagnosis. Official time of death: 7:43 am CDT.
"But," the helpful lock specialist continued, "you're in luck. This particular brand has a lifetime warranty. You can get a brand new one right now...no cost."
Music to my ears! So, now we have a shiny new working lock that cost only elbow grease and a bit of time for the locksmith to rekey. Yippee!
Bonus: Same exact model, so not only should we get ~10 years of use out of it (judging from its predecessor's lifetime) but it was also a breeze to install. No drills, or chisels, or sanding necessary.